Curriculum Vitae

Junior Tidal

Office Address:
New York City College of Technology, City University of New York
Library
Atrium Bldg. Rm. 434
300 Jay St.
Brooklyn, NY
11201
718.260.5481

Education
Indiana University, Bloomington, Indiana
May 2005
M.S. Information Science

Indiana University, Bloomington, Indiana
May 2005
M.S. Library Science

University of Kentucky, Lexington, Kentucky
August 2002
B.S. Telecommunications
minor: Computer Science

Continuing Education:
Baruch College
CUNY Continuing & Professional Studies New York, NY
2009
Spanish II – IV

Research Interests

Web Metrics, Web Usability, Information Architecture, Mobile Design

Experience

Associate Professor (tenured), Web Services and Multimedia Librarian
August 2015 – Present

Assistant Professor, Web Services and Multimedia Librarian
April 2006 – August 2015: tenured 2013
Ursula C. Schwerin Library, New York City College of Technology, CUNY, Brooklyn, New York

Develop, administer, and maintain the library’s cloud-based web server, containing 8 different content management system driven websites. Support research and information needs to 17,000+ students and faculty. Oversee, recommend, and copy catalog media for the library’s 3,000+ piece multimedia collection. Supervise 1 full-time IT Associate, 7 College Assistants, and 1 library web development intern. Provide reference and instructional support to faculty and students. Subject liaison for the departments of Computer Systems Technology, Electrical & Telecommunications Engineering Technology, and Mechanical Engineering Technology. Recommend books and media for purchase to support curriculum and course proposals.

Museum Assistant
December 2005 – April 2006
Lexington History Museum, Lexington, Kentucky
Coordinate information technology integration in conjunction with museum’s operations. Responsible for software acquisitions. Consult and develop the redesign of the museum’s website in January 2006. Assist with museum tours, research, and exhibitions.

Webmaster
April 2003 – August 2005
Office of Orientation Programs, Indiana University, Bloomington, Indiana
Develop the daily design, programming, and maintenance of the main office website and sub sites. Designed customized graphics for web, print, and t-shirts. Redesign office website, graphics, navigation, and layout, February 2005.

Freelance Web Designer
June 2003 – August 2005
Indiana Child Care Health Consultation Program, Bloomington, Indiana
Designed and maintained the program’s website with database capabilities, to be accessed for statewide child care professionals. Created detailed web metrics and server statistics reports for the program director. Archived and manufactured PDF documents for organization members.

Web Media Chief
January 2003 – May 2005
Indiana Daily Student, Bloomington, Indiana
Maintain daily news articles and site maintenance for award-winning, student-run newspaper, the Indiana Daily Student. Lead team-based productions of special online features and photo galleries. Supervise a staff of 4 student web designers.

Publications

Book

  • Tidal, J. (2015). Usability and the Mobile Web: A LITA Guide. Chicago: American Libraries Association, TechSource.

Book Chapters

  • Tidal, J. (2017, forthcoming). The Promise and Perils of Open Source. In Antonucci, C. and Clapp, S. (Eds.)  Leadership, Entrepreneurship & Technology: A LITA Guide. Chicago: American Libraries Association, TechSource.
  • Tidal, J. (2017, forthcoming). Case Study: Developing An Academic Library’s Mobile Website. In Canuel, R. and Crichton C. (Eds.) Mobile Technology and Academic Libraries: Innovative Services for Research and Learning.  Chicago: Association of College & Research Libraries.
  • Tidal, J. (2013). Web librarianship. In Peacock, R. and Wurm, J. (Eds.) The New Academic Librarian: Essays on Changing Roles and Responsibilities (pp. 170-178). Jefferson, NC: McFarland.
  • Tidal, J. (2013). Optimizing open source web analytics tools for increased security of WordPress and Drupal. In Farney, T. and McHale, N. (Eds.) Web Analytics Strategies for Information Professionals A LITA Guide (pp.165-175). Chicago: American Libraries Association, TechSource.

Refereed Publications

Non Refereed Publications

  • Tidal, J. (February, 2011). Using web metric software to drive mobile website development. Computers in Libraries, 31(3) 19-23.

Other

Conference Proceedings

  • Tidal, J. (2015) One Site to Rule Them All: Usability Testing of a Responsively Designed Library Website. In Mueller, D. (Ed.) Creating Sustainable Community The Proceedings of the ACRL 2015 Conference . Paper presented at the Association of College and Research Libraries, Portland OR, 25-28 March (pp. 593-604). Association of College and Research Libraries: Chicago.

Encyclopedia Entries

  • Tidal, J. (2016). Filipino-American Food. In Lan Dong (Ed.) American Culture: From Anime to Tiger Moms. Santa Barbara, CA: ABC-CLIO.
  • Tidal, J. (2016). Filipino-American Music. In Lan Dong (Ed.) American Culture: From Anime to Tiger Moms. Santa Barbara, CA: ABC-CLIO.
  • Tidal, J. (2016). Sushi. In Lan Dong (Ed.) American Culture: From Anime to Tiger Moms. Santa Barbara, CA: ABC-CLIO.
  • Tidal, J. (2015). Slayer In David Moskowitz (Ed.) In 100 Best Bands Encyclopedia. Santa Barbara, CA: ABC-CLIO.

Invited Talks & Workshops

  • Tidal, J. (2017). Piwik. University System of Maryland and Affiliated Institutions Google Analytics Forum [Webinar].
  • Tidal, J. (2016). Piwik and ClickHeat. LITA’s Altmetrics and Digital Analytics Interest Group [Webinar].
  • Tidal, J. (2016) Getting Published in Urban Library Journal at the LACUNY Professional Development Round Table Meeting, New York, NY. (Invited Presentation).
  • Tidal, J. (2016). Usability and the Web Librarian Presentation at the Special Library Association Student Chapter Skill Share Meeting Pratt Institute, New York, NY.
  • Tidal, J. (2015). Making it Work for the User: A Crash Workshop into Usability Testing for Library Websites. Workshop at the Designing for Digital Conference, Austin, TX.
  • Tidal, J. (2015). Drupal Security. Presentation at the American Libraries Association Annual Conference: LITA Drupal4Lib Interest Group Meeting, San Francisco, CA.

Presentations

  • Tidal, J. (2017). Tips for Better Taps: How to Conduct a Mobile Usability Study Presentation at Library Technology Conference, St. Paul, MN.
  • Davis, R. C., Eaton, M., Klein, S., Tidal, J., Ward, L., Zweibel, S. (2016). CUNY Libraries and Open Source: Wins and Fails Presentation at the 15th Annual CUNY IT Conference, New York, NY.
  • Tidal, J. (2016). Shortened Not Stirred: Managing eResources with YOURLs Presentation at ACRL New England Chapter Electronic Resources Management Interest Group Fall 2016 Program “Eresources Management Toolkit.” Cambridge, MA.
  • Tidal, J. (2016). LibGuides and Usability ACRL Universal Accessibility Interest Group Virtual Meeting [Webinar].
  • Tidal, J. (2016). Forging the Library Website with Open Source. Presentation at City Tech Tech Day Brooklyn, NY.
  • Almeida, N. and Tidal, J. (2016) [Photo]-Opportunities for Engagement Using Instagram to Promote Student Library Use Presentation at ACRL National Library Marketing & Outreach Interest Group-Greater NYC Area Meeting, New York, NY.
  • Tidal, J. (2015). Making Access Short And Sweet: Developing A PHP Proxy Linker and URL Shortening Tool Presentation at the Fall 2015 code4LibNYC Meeting/METRO SIG, New York, NY.
  • Tidal, J. (2015). Bootstrapping in the Cloud: The Development of a Responsively Designed Library Website Presentation at the 14th Annual CUNY IT Conference, New York, NY.
  • Tidal, J. (2015). In Your Hands and On the Phone: Usability and the Mobile Library Website Presentation at the Metro User Experience Special Interest Group, New York, NY.
  • Wochna, L., Charles, J.V., Costa, D., Mathson, S., Miller, M., Tidal, J. (June, 2015). Programming & Promoting PPR Films to Patrons Panel Presentation at the American Libraries Association Annual Conference: Video Roundtable, San Francisco, CA. (Refereed)
  • Bronstad, K., King, E., Klish, H., Miller, D. Tidal, J. (June, 2015). Hack Your Library! Preconference of the American Libraries Association Annual Conference: LITA/ALCTS Joint Interest Group: Library Code Year, San Francisco, CA. [accepted, but cancelled due to low number of registrants]
  • Tidal, J. (March, 2015). One Site to Rule Them All: Usability Testing of a Responsively Designed Library Website. Presented at the Academic Research and College Libraries Conference, Portland, OR. (Refereed, 28% acceptance rate)
  • Tidal, J. (February, 2015). Bootstrap Basics. Presented at the LACUNY Emerging Technologies Committee Workshop, New York, NY.
  • King, E., Klish, H., Miller, D. Tidal, J. (February, 2015). Decoding Code Words. Presented at the American Libraries Association MidWinter Meeting: LITA/ALCTS Joint Interest Group: Library Code Year, Chicago, IL.
  • Tidal, J. (November, 2014).Testing on a Tablet: Usability Testing of an Mobile Library Website. Presented at the Library Information Technology Association National Forum, 2014, Albuquerque, NM. (Refereed)
  • Tidal, J. (March, 2014). How to Be a Good Backup. Presented at the 2014 code4lib preconference session “Technology, Librarianship, and Gender: Moving the conversation forward,” Raleigh, NC.
  • Zweibel, S., Davis, R. C., Tidal, J., & Verbovetskaya, A. (December, 2013). Life of Pi: Microcomputing in Academia. Presented at the 12th Annual CUNY IT Conference, New York, NY. (Refereed)
  • Tidal, J. (November, 2013). Using Web Analytics for Mobile Interface Development. Presented at the 11th Annual City Tech Faculty Research Conference, Brooklyn, NY.
  • Tidal, J. (October, 2013). Pinterest and Instagram. Association of Library Communication Outreach Professionals Annual Conference, Fort Washington, PA. (Refereed)
  • Tidal, J. (March, 2013). From Open Source to On Your Phone: Using Drupal to Develop the Library’s Mobile Website. New York City College of Technology Annual Faculty Research Conference, Brooklyn, NY.
  • Tidal, J. (February, 2013). Using Drupal for Electronic Resources Management. Presented at the LACUNY Mobile Roundtable February Meeting, New York, NY.
  • Tidal, J. (November, 2012). From Open Source to On Your Phone: Using Drupal to Develop the Library’s Mobile Website. Poster session presented at the 10th Annual City Tech Poster Session, Brooklyn, NY.
  • Tidal, J. (October, 2012). Transitions: Moving from a PHP Flat-File Electronic Resources Manager to Drupal 6 Views. Presented at the code4Lib New England Conference, New Haven, CT.
  • Tidal, J. (August, 2012). Libraries and Mobile Development: Successes and Failures. Presented at the Consortium of College and University Media Centers Annual Conference, Las Vegas, NV. (Refereed)
  • Tidal, J. (July, 2012). Integrating Social Media Tools. Presented at the State University of New York Library Association Annual Conference. New York, NY. (Refereed)
  • Tidal, J. (November, 2011). Understanding users through WordPress statistics. Presented at the METRO Library Council SIG Lib 2.0. New York, NY.
  • Tidal, J. (October, 2009). Developing Mobile Websites. LACUNY Emerging Technologies Committee Spring Program. New York, NY.

Awards and Professional Recognition

  • 2017 – Library Technology Conference Scholarship (Travel to conference, registration and night at conference hotel)
  • 2016 – New York City College of Technology Professional Development Advisory Council Travel Award (Travel to ACRL NEC ERM IG Program)
  • 2016 – National Endowment of the Humanities/Gilder-Lerhman Institute of American History, World War I and America (with Prof. Keith Muchowski and Prof. Tess Tobin)
  • 2016 – New York City College of Technology Professional Development Advisory Council Travel Award (Travel to code4Lib National)
  • 2016 – New York City College of Technology Professional Development Advisory Council Travel Award (Travel to ALA Midwinter)
  • 2015 – ACRL Member of the Week April 27th – May 2, 2015
  • 2015 – ACRL 2015 Mid-career Librarian scholarship
    (Travel to ACRL 2015) Testimonial
  • 2015 – New York City College of Technology Professional Development Advisory Council Travel Award
    (Travel to ACRL National Conference 2015)
  • 2015 – New York City College of Technology Professional Development Advisory Council Travel Award
    (Travel to ALA Midwinter 2015)
  • 2014 – New York City College of Technology Professional Development Advisory Council Travel Award
    (Travel to LITA Forum 2014)
  • 2014 – LACUNY Professional Development Award Travel Grant Fall Cycle
    (Travel to LITA Forum 2014)
  • 2014 – New York City College of Technology Seven Year Service Award
  • 2014 – Professional Staff Congress-City University of New York (PSC-CUNY) Research Award Traditional B Year 45 (Usability Study of the Ursula C. Schwerin Library’s Responsively Designed Website)
  • 2014 – code4lib Diversity Scholarship
    (Travel funds for code4lib 2014 National Conference)
  • 2013 – New York City College of Technology Professional Development Advisory Council Travel Award
    (Travel funds to ALCOP 2013)
  • 2013 – National Endowment of the Humanities/Gilder-Lerhman Institute of American History, Created Equal: America’s Civil Rights Struggle Grant Funding and Film Set (with Prof. Ian Beilin and Prof. Tess Tobin)
  • 2013 – PSC-CUNY Research Award Traditional A Year 44
    (Usability Study of the Ursula C. Schwerin Library Mobile Website)
  • 2013 – Awarded Tenure, New York City College of Technology, CUNY
  • 2012 – New York City College of Technology Professional Development Advisory Council Travel Award
    (Travel to CCUMC 2012)

Professional Service

  • code4Lib 2016 Conference Committee, Scholarship Committee – Member, 2015 – 2016
  • code4Lib 2016 Conference Committee, Website Working Group, 2015 – 2016
  • Reference and User Services Association (RUSA) – Website Blog Coordinator, 2014 – 2016
  • RUSA Publications and Communications Committee (ex-officio), 2014 – 2016
  • Library Information Technology Association (LITA)/Association for Library Collections & Technical Services (ALCTS) Joint Interest Group Library Code Year  Co-Chair, 2014-2015
  • ALA Video Roundtable Notable Videos for Adults Committee, Member 2014 – 2016
  • Co-chair code4Lib New York Chapter/Metro Special Interest Group, 2013 – 2014

Community Service

  • code4Lib Journal – Editorial board member 2015 – present
  • Urban Library Journal – Co-editor 2014 – 2015, Editor 2015-2016
  • Peer Reviewer – Access Conference 2013 (Canada)
  • Peer Reviewer – The Weave UX 2013 – 2015

Department Service

  • Library Appointments Committee
  • Library Collection Development Committee
  • Library Exhibits Committee
  • Library Facilities Committee
  • Faculty Student Library Advisory Committee (elected 2-year term)
  • Library Open Educational Resources Committee
  • Library Public Relations, Outreach, and Marketing Committee
  • Library Public Workstation Committee
  • Library Reference Committee
  • Library Strategic Planning Committee
  • Library Web Committee, Chair, 2010-present
  • Library Workshop Committee

College Service

  • New York City College of Technology, CUNY College Council Technology Committee Secretary (elected), 2015-2016
  • New York City College of Technology, CUNY College Council Department Delegate (elected), 2014-2017
  • New York City College of Technology, CUNY Technology Committee,
    Voting Member 2014 – present
  • New York City College of Technology, CUNY Chief Librarian Search
    Committee, Member, 2013 – 2014
  • New York City College of Technology, CUNY Personnel Committee,
    Non-voting Member 2013 – 2014
  • New York City College of Technology, CUNY Humanities Department Annual Speech Competition, Judge 2010-2014
  • New York City College of Technology, CUNY Committee on Students,
    Non-voting Member 2008 – 2010
  • Cinem@Tech – Organized monthly library film screenings 2006 – 2009

University Service

  • CUNY IT Accessibility Task Force 2014 – present
  • CUNY Copyright Committee, Member 2014 – 2015
  • LACUNY Institute 2013 Organizing Committee, Member 2012-2013
    Designed print brochures for annual conference
  • LACUNY Mobile Development Roundtable, Member 2012 – Present
  • Presented Google Analytics Workshop to CUNY Librarians, December, 2010
  • Attended L.E.A.D. (Learn to Envision Alternative Directions) Workshop, 2010-2011
    CUNY-wide librarian leadership program to foster management & training
  • LACUNY Emerging Technology Committee, Co-chair 2009 – 2010, Member 2007 – Present
    Organized and facilitated the Electronic Books and Electronic Readers: Emerging Issues and Questions Program, April 2010.
  • CUNY+ Public Services Committee, Usability Sub-Committee 2009
  • LACUNY Junior Faculty Research Roundtable, Member 2008 – 2012
  • LACUNY News, Design and Production of Web and Print 2007 – 2014
    Design web (http://lacuny.org/news) and print production of the organization’s bi-annual newsletter.
  • LACUNY Multimedia Roundtable, Member 2006 – Present
  • LACUNY Web Management Roundtable, Member 2006 – Present
    Migrated, administered and maintained (http://lacuny.org) content and code programming
  • Library Association of the City University of New York (LACUNY), Executive Council
    • President-elect 2016-2017
    • Secretary 2011–2013
    • Delegate 2007–2009
    • Member, By-laws Committee 2011-2013
    • Member, Constitution Committee 2011-2013

Membership

  • Association of College and Research Libraries (ACRL) 2014 – 2015
  • ALA Reference User Services Association (RUSA) 2014 – 2016
  • ALA Library Information Technology Association (LITA), Member 2014 – 2015
  • ALA Social Responsibilities Roundtable, Member 2005 – 2013
  • ALA Video Roundtable, Member 2014 – 2016
  • Association of College and Research Libraries/NY (ACRL/NY), Member 2011-2012
  • State University of New York Library Association (SUNYLA), member 2011-2012
  • Library Association of the City University of New York (LACUNY) 2006 – Present
  • Librarians Without Borders, Member 2006 – Present
  • American Libraries Association (ALA), Member 2005 – 2016