Its Spring Break and with it comes ups and downs.
I was recently awarded a Professional Staff Congress (PSC-CUNY) grant to help facilitate the mobile usability of our library website this summer and next semester. I am very excited, because it has given me funds to purchase tablets, phones, a usability sled, document cameras and a laptop, to document our website responsive redesign. Mobile usability is a little tricky because there are so many different types of devices that come with their own interfaces, that its difficult to have a clear picture of the different types of users you may have visiting your site. Desktop sites a little easier, because most browsers, regardless of platform work the same. Mobile devices have varied touch interfaces, buttons, screen sizes, and such that such variation causes great difficulty to pinpoint usability issues.
At any rate, I look forward to conducting usability tests because its one of the best avenues to gather user input.
Last summer, I was able to use a smaller PSC-CUNY grant to acquire an iPad and Macbook Air conduct my study. This next usability study will be much, much, larger and will be used to test against a single site for both mobile and desktop environments.
One person that helped me gather these devices was Sonia Natiello. She was the property manager for City Tech and she was very helpful in letting me know when equipment was ready to be used. She tagged all of the hardware in the library and was a very pleasant person to interact with. I am sorry to say that she passed away this week and I wish my deepest condolences to her family and friends.